Your Data, Your Rights: The Jammy Monkey Privacy Policy Explained

I know what you're thinking. A privacy policy? Is there anything more boring on the entire internet? It's the wall of text we all scroll past to tick the "I agree" box. But here's the thing: in the world of real-money online gaming, that boring text is actually a hugely important document. It's the contract that explains exactly how a company handles your personal, sensitive information.

So, I've done the hard work for you. I've read the entire Jammy Monkey Privacy Policy, cross-referenced it with UK GDPR law, and I'm here to translate the legalese into plain, simple English. This page will tell you what data they collect, why they need it, how they protect it, and what your rights are. My goal is to make you feel confident and secure about playing here, because understanding how your data is treated is a massive part of the trust equation.

Our Guiding Principles on Privacy

Before we dive into the details, it's helpful to understand Jammy Monkey's overall approach. As a UKGC-licensed operator, they are bound by some of the strictest data protection laws on the planet. Their policy boils down to a few key promises:

• Transparency: They will be upfront about what data they collect and why.
• Necessity: They will only collect the data they absolutely need to operate their service legally and effectively. No unnecessary snooping.
• Security: They will use industry-standard measures to protect your data from unauthorised access.
• Control: They will respect your rights over your own data, as granted to you under UK law.

What Data Do They Collect, and Why?

This is the core of it. When you register and play, you provide them with information. Let's break down what they take and why it's necessary.

1. Identity & Contact Data

This is the stuff you provide during sign-up: your full name, date of birth, home address, email, and phone number. Why do they need it? For several critical reasons:

• Legal Obligation (KYC): To comply with UK law, they must verify you are who you say you are and that you are over 18. This prevents fraud and underage gambling.
• Account Management: To communicate with you about your account, send password reset links, and inform you of important service updates.

2. Financial Data

This includes your debit card details, or information about your PayPal account when you make a deposit or withdrawal. This is obviously highly sensitive. Here's how it's handled: Jammy Monkey uses highly secure payment gateways and SSL encryption. This means your financial details are scrambled into unreadable code when sent over the internet. They do not store your full card number on their servers; they only store a secure "token" provided by the payment processor. This is the same standard used by major online retailers.

3. Transaction Data

This is a record of your deposits, withdrawals, and the bets you place. They need to keep this for accounting purposes and to comply with financial regulations. It's also available for you to review in your account history, providing a transparent record of your activity.

4. Technical Data

This is anonymous data about how you use the service. It includes your IP address, browser type, and device type (e.g., iPhone 14 or Samsung Galaxy). They use this to:

• Optimise the website and the app to work better on the devices people are actually using.
• Enhance security by detecting suspicious login patterns from different locations.
• Troubleshoot technical issues if the site isn't working correctly for you.

Your Rights Under UK GDPR

Thanks to the General Data Protection Regulation (GDPR), you have powerful rights over your personal data. You are not just a user; you are the owner of your information. Here are your key rights:

• The right to be informed: The right to know how your data is being collected and used (that's what this page is for!).
• The right of access: The right to request a copy of the personal data they hold about you.
• The right to rectification: The right to have inaccurate personal data corrected.
• The right to erasure: The right to have your data deleted in certain circumstances (also known as "the right to be forgotten").
• The right to restrict processing: The right to limit the way an organisation uses your data.
• The right to data portability: The right to get your personal data from them in a way that's accessible and reusable.

You can exercise any of these rights by getting in touch with their customer support team, who have dedicated data protection procedures in place.

Data Security: How They Lock It Down

How do they keep all this data safe? They use a multi-layered approach to security.

• SSL Encryption: The entire website and app are protected by Secure Socket Layer (SSL) encryption. Look for the little padlock icon in your browser's address bar. This scrambles all data sent between your device and their servers, making it unreadable to eavesdroppers.
• Firewalls: They use robust firewalls to protect their servers from unauthorised access.
• Access Control: Only trained and vetted employees have access to player data, and only for specific, legitimate reasons (like providing customer support).

In my opinion, they take security very seriously, as you would expect from a top-tier UK-licensed operator.

This policy was last reviewed and found to be accurate on: 24 July 2025.